Signal
25 articlesReaching people. Conversations, smart lists, email campaigns, and the messages that go out.
How to Archive and Organise Your MONDAi Conversations
Keep your MONDAi conversations inbox clean and actionable with archiving, tags, search, and a simple weekly routine.
How to Build a Smart List
Create a smart list in MONDAi to filter your contacts by tag, behavior, or field value. Use smart lists to segment campaigns and build targeted audiences.
How to Build and Send an Email Campaign in MONDAi
Create and send a broadcast email campaign in MONDAi — from choosing your audience to writing copy, previewing, and sending.
How to Clean Your Email List
Remove invalid contacts and inactive subscribers from your MONDAi list. Improve deliverability, lower bounce rate, and keep your sender reputation healthy.
How to Connect Facebook Messenger to Your MONDAi Inbox
Connect your Facebook Business Page to MONDAi so Messenger conversations appear in your unified inbox alongside SMS and email.
How to Connect Instagram DMs to Your MONDAi Inbox
Connect your Instagram Business account to MONDAi so direct messages appear in your conversations inbox for centralised management.
How to Import Contacts to Your CRM
Import your existing contact list into MONDAi. Upload a CSV, map your fields, and bring your audience into your new CRM without losing any data.
How to Manage Multiple Conversations Without Losing Context
A practical system for managing a busy MONDAi conversations inbox so leads and clients never fall through the cracks.
How to Read Your Email Campaign Stats in MONDAi
Understand open rates, click rates, and unsubscribes in MONDAi email campaigns and know what the numbers are actually telling you.
How to Reply to Leads from the MONDAi Inbox
Reply to leads across email, SMS, and social channels from the MONDAi conversations inbox using templates and scheduled messages.
How to Schedule Social Media Posts with the MONDAi Social Planner
Connect your social accounts to MONDAi and schedule posts across multiple platforms from one dashboard.
How to Send a Broadcast Email
Send a one-time email broadcast to your list in MONDAi. Write, design, preview, and schedule your campaign with full click and open tracking.
How to Set Up an Email Template
Create reusable email templates in MONDAi for your campaigns and automation sequences. Design once, use everywhere, and keep your brand consistent.
How to Set Up Double Opt-In
Configure double opt-in for your MONDAi forms to confirm subscriber intent, improve list quality, and stay compliant with email regulations like GDPR.
How to Set Up Missed Call Text Back in MONDAi
Enable missed call text back in MONDAi so anyone who calls and does not reach you automatically receives an SMS with a clear next step.
How to Set Up SMS Marketing
Launch SMS marketing campaigns in MONDAi. Get your phone number configured, send your first text broadcast, and comply with opt-in requirements.
How to Set Up the Live Chat Widget on Your Site
Add the MONDAi live chat widget to your website so visitors can message you directly and their conversations appear in your unified inbox.
How to Set Up Two-Way SMS with Clients in MONDAi
Enable two-way SMS in MONDAi so clients and leads can text your business number and you can reply, with every message tracked in your CRM.
How to Tag and Segment Your Contacts
Organize your MONDAi contacts with tags and segments. Send the right message to the right people by segmenting your list based on behavior, interest, and status.
How to Track Email Open and Click Rates
Find your email performance metrics in MONDAi. Learn what open rate and click rate data means and how to use it to improve every campaign you send.
How to Track SMS Campaign Performance in MONDAi
Read SMS campaign stats in MONDAi and understand what delivery rates and response rates are telling you.
How to Use Content AI to Write Faster in MONDAi
Use Content AI in MONDAi to generate email copy, social posts, funnel headlines, and SMS messages in your brand voice without starting from a blank page.
How to Use the MONDAi Conversations Inbox
Navigate the MONDAi unified conversations inbox to manage email, SMS, live chat, Facebook, and Instagram messages from one place.
How to Use the Social Planner Calendar View in MONDAi
Use the social planner calendar view in MONDAi to visualise your full content schedule, reschedule posts, and maintain posting consistency.
Understanding Email Deliverability Scores
Learn what deliverability scores mean in MONDAi, what affects your sender reputation, and which actions move you from the spam folder to the inbox.