An email template in MONDAi is a reusable design and layout that you can select when composing any broadcast or automation email. Templates keep your brand consistent across every message your business sends — the same fonts, colors, header style, and footer layout whether you are sending a launch email or a routine weekly update.
Steps
Go to Email Marketing → Templates
Click Email Marketing in the left sidebar, then select
Templates.Click Create Template
Name the template clearly
By style or purpose: "Broadcast — Standard", "Automation — Plain Text", "Launch — Featured Image".
Choose a starting point
Start from a blank template or select a pre-built layout.
Design the template
Set your brand colors, fonts, header, and footer. Add your logo. Configure the unsubscribe link placement.
Add a body content placeholder
Leave a clearly marked area for the actual email copy — this is what you replace when composing individual emails from this template.
Save the template
It is now available to select in any broadcast or workflow email action.
Build These Three Templates First
- Broadcast template: Branded header, featured image slot, body, footer with unsubscribe.
- Plain text style: No images. Just your brand font, body text, and a minimal footer. Highest deliverability.
- Automation template: Clean layout, no heavy design — looks personal, not like a marketing email.
- Not including the unsubscribe link — legally required in every marketing email.
- Over-designing templates — heavy design reduces deliverability and can trigger spam filters.
- Building one template for all use cases — broadcasts, automation emails, and launch emails have different needs.
- Not testing the template in both desktop and mobile view before using it in a live campaign.
Next steps
- How to Send a Broadcast Email — select your template during the campaign build
- How to Set Up a Welcome Sequence — each email in the sequence uses a template
Still stuck?
- Search the MONDAi Help Center
- Email support@mondai.io with a Loom video
- Ask inside the ArchiTech Channel
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