A community in MONDAi gives your clients a place to connect with you and each other inside a space you own and control. Posts, announcements, member introductions, live session links, Q&A threads — all of it lives inside your MONDAi ecosystem rather than on a third-party platform you don't control.
The community feature draws on the same group and channel architecture found across GoHighLevel's membership suite. Your community members are your CRM contacts, their activity is tracked, and access can be automated through the same workflows that run the rest of your business.
Tip
Before you start
Have your community name and description ready. Also have a cover image (recommended: 1500×500px) and a logo (400×400px). Know whether this community is Private (paid access gated) or Public.
Steps
Go to Memberships → Communities
Click the Memberships icon, then select
Communities.Click Create Community
Name your community and write a description
Describe what this community is for and who it's for.
Upload your cover image and logo
Configure access settings
Choose Private (members must be granted access) or Public. Most paid program communities should be Private.
Save and publish
Create your first post
Post a welcome message before any members arrive. A community with zero posts feels abandoned before it starts.
Channel Setup
Channels are the conversation spaces inside your community. Start with three to four focused spaces:
- #announcements — for you to broadcast to members (consider making this admin-only for posting)
- #introductions — where new members introduce themselves
- #questions — your Q&A or support channel
- #wins — celebration and social proof (creates enormous positive energy)
Video WalkthroughFull walkthrough of Memberships → Communities → Create Community, completing all settings, adding channels, uploading cover art, and posting a welcome message — shown with the final published view from a member perspective
- Launching without pinned guidelines — post them on day one.
- Creating a community with no initial content — have at least a welcome post ready.
- Creating too many channels upfront — start with three or four focused spaces.
- Making the community public when it should be private — for paid programs, access should be gated.
Next steps
- How to Bundle a Course and Community — combine course content and community access into one offer
- How to Moderate Your Community — manage posts, members, and standards as you grow
Still stuck?
- Search the MONDAi Help Center
- Email support@mondai.io with a Loom video
- Ask inside the ArchiTech Channel
Press ⌘K to search every article, or email support@mondai.io.