Completion rates tell you whether your course is working. Progress data tells you where it's breaking down. Knowing that 80% of your students stopped at Module 3, Lesson 2 is specific, actionable information — it tells you exactly where to look, whether the content needs work, or whether students need a push at that point in the journey.
Student progress tracking in MONDAi sits inside the Memberships section, pulling from the same lesson completion data that powers certificate generation.
Steps
Go to Memberships → Courses
Open the course you want to review.
Open the Students list
Navigate to the Students or Members tab.
Review individual progress
Each student row shows progress as a percentage or visual indicator. Click a student's name to open their detailed progress view.
View lesson-level completion
See which specific lessons have been marked complete and which haven't been accessed.
Identify students who have stalled
Sort or scan the student list by progress percentage. Students at 0% or stuck at the same percentage for an extended period are candidates for a check-in.
Act on the data
From the student list you can: open their contact record and send a direct message, add a tag that triggers a re-engagement automation, or grant access to a specific module manually if a drip delay is holding them up unintentionally.
Reading the Patterns
If multiple students stall at the same lesson or module, visit that lesson and assess whether the content is clear and actionable. A single student stalling could be personal circumstances. Ten students stalling at the same point is a content signal.
Acting on the Data
A single, genuine check-in email moves more people forward than any content revision. Something specific: "I noticed you haven't gotten to Module 3 yet. Is there anything getting in the way?" Specific is more effective than generic every time.
- Checking aggregate progress but never individual progress — the aggregate tells you there's a problem, the individual tells you what it is.
- Treating stalled students as lost — a genuine check-in email moves people forward consistently.
- Not acting on repeated pattern stalls — if 30% stop at the same lesson, that lesson needs attention.
- Assuming lesson completion equals learning — high completion with low results signals a content depth or implementation issue.
Next steps
- How to Set Up Completion Certificates — completion data powers the certificate trigger
- How to Use Tags to Trigger Automations — build re-engagement sequences for students who stall
Still stuck?
- Search the MONDAi Help Center
- Email support@mondai.io with a Loom video
- Ask inside the ArchiTech Channel
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