An affiliate program without tracking is just a referral arrangement on trust. The affiliate dashboard shows you exactly which affiliates are driving clicks and conversions — so you can reward the ones producing results, support the ones who are not, and make informed decisions about your program.
Steps
Go to Affiliates or Marketing → Affiliates
Open the Affiliates dashboard
Review the top-level metrics: total clicks, total conversions, total commission owed.
Click into individual affiliate records
See: unique link, click count, conversion count, conversion rate, commissions earned, commissions paid.
Monitor for attribution gaps
If an affiliate reports a referral that is not showing, check the cookie duration setting and whether the buyer used the correct link.
Mark commissions as paid
When you process a commission payment, update the status in the affiliate record to Paid.
Reading the Data
- High clicks, low conversions: the affiliate is driving traffic but the offer page is not converting for their audience
- Low clicks: the affiliate is not actively promoting — check in and provide support or promotional assets
- High conversion rate: this affiliate's audience is a strong match — provide additional resources and consider increasing their commission
- Not regularly checking who is actually converting — a program you are not monitoring is a program that can go sideways.
- Forgetting to mark commissions as paid — the dashboard becomes inaccurate and affiliates lose trust.
- Not following up with non-performing affiliates — they may just need better promotional copy or a different offer to promote.
- Running the program with no minimum payout threshold — processing small individual commissions creates administrative overhead.
Next steps
Still stuck?
- Search the MONDAi Help Center
- Email support@mondai.io with a Loom video
- Ask inside the ArchiTech Channel
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