Recurring subscriptions are the infrastructure of predictable revenue. A new subscriber in January is still paying in July. Getting the technical setup right — billing intervals, failed payment handling, access management — is what turns a subscription offer into a reliable business model.
MONDAi processes recurring subscriptions through Stripe, using the same subscription billing architecture that GoHighLevel's platform exposes for creators running membership and program businesses.
Steps
1
Ensure Stripe is connected and verified
2
Create a recurring product
Go to Payments → Products → Add Product. Set pricing type to Recurring. Set the price and billing interval.
3
Connect membership access
Add the course or community this subscription unlocks in the product access settings.
4
Configure failed payment behavior in your Stripe dashboard
Settings → Subscriptions and emails. Configure smart retry logic: Stripe attempts to collect failed payments on a schedule before marking the subscription as cancelled.
5
Enable dunning emails in Stripe
Configure Stripe to send automatic payment failure notifications to subscribers.
6
Build a failed payment workflow in MONDAi
Create a workflow triggered by payment failure that sends a direct email from you: 'Hey — your payment did not go through. Update your card here: [link]'
7
Configure access revocation on cancellation
Confirm membership access is removed when the subscription is cancelled.
8
Test the full cycle
Use Stripe test mode to simulate a subscription, a renewal, a failed payment, and a cancellation.
Failed Payment Handling Checklist
- Stripe smart retry configured (3–4 attempts over 7–14 days)
- Stripe dunning emails enabled
- MONDAi workflow sending a personal failed payment email
- Access revocation configured on cancellation
Common Mistakes
- Not configuring failed payment retry logic — every failed payment is potentially recoverable revenue.
- Not building a direct failed payment notification email — Stripe's default dunning emails are generic.
- Forgetting to configure access revocation on cancellation — members keep access after they have stopped paying.
- Not testing the cancellation and access-removal flow before going live.
Next Steps
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