The client portal is what your clients see when they log in. It's their home inside your MONDAi world: the gateway to their courses, their community, and anything else you've created for them. When it's set up, every new client lands in a branded space that reflects the quality of what you've built.
MONDAi's client portal is powered by GoHighLevel's membership login infrastructure. It pulls together your domain, your branding, and your membership products into a single experience. Once configured, access is granted automatically when a client buys — or manually when you choose to add them.
Warning
Priority video article
This article has more branching than any other in the Arrival category. The video walkthrough below carries significant weight — read the steps first, then use the video as your guide through the interface.
What the Portal Is
Your portal URL is a subdomain you own — for example, members.yourdomain.com. Every client you grant access to logs in here. The portal shows them the courses and communities attached to their account, nothing else. Your account owner view and their view are completely separate.
Before You Start
- Your custom domain connected to MONDAi — see How to Connect Your Custom Domain
- At least one course or community created in Memberships
- Your logo file and brand colors ready
Steps
Go to Memberships
In the left sidebar, click the Memberships icon.
Open the Memberships site settings
Inside Memberships, find the Settings or Site Settings option. This is where your portal's appearance and login configuration live.
Set your portal domain
Assign your connected custom subdomain — for example,
members.yourdomain.com. This becomes the URL your clients bookmark.Upload your logo and set brand colors
Add your logo to the portal header and choose your primary accent color for buttons and highlights.
Set the portal name
This appears in the browser tab and the header. Use your offer name or your brand name.
Review what's visible inside the portal
Each course and community has its own access settings. Control visibility per product — clients see only what they've purchased, or everything, depending on your configuration.
Save and preview
Save your settings and preview the portal as a visitor would see it. Check the login screen, the post-login dashboard, and the navigation structure.
Test with a separate client account
Create a test contact in your CRM, grant them access to a course, and log in using that contact's credentials. What you see as the account owner is not what your client sees. Test before sending anyone a login link.
Video Walkthrough — Priority RecordingFull walkthrough of Memberships → Settings, setting portal domain and branding, and logging in with a test client account to show the complete client experience
- Setting up the portal before connecting a custom domain. Without a connected domain, your portal runs on a generic URL. Connect the domain first.
- Not testing with a client account. The account owner view and the client view are different. Always log in as a test client before directing real clients to the portal.
- Forgetting to assign access to courses. A portal with nothing in it is just an empty login screen. Confirm your clients have access to their products before sending them the link.
- Using a low-resolution logo. The portal header is visible every time a client logs in. Use a clean, high-quality transparent PNG.
Next steps
- How to Create a Course — if you haven't built your course content yet
- How to Grant Manual Access to a Course — for adding clients outside of an automated purchase flow
Still stuck?
- Search the MONDAi Help Center
- Email support@mondai.io with a Loom video
- Ask inside the ArchiTech Channel
Press ⌘K to search every article, or email support@mondai.io.